As a regulated financial institution, Coinsdrom is committed to the highest security, AML measures, and “Know Your Customer” procedures. This also helps us protect your account, fight fraud, criminal activity, and more.
There are three levels of users, and the documentation depends on the amount they
operate. The documents are general, but our Compliance Department could request
additional documents depending on the case.
As Proof of Identity, we request a government-issued document that certifies the persons identity.
Passport National Identity Card Driver’s Licence Resident Permit (with an ID of the country of origin) Temporary Permits if the documents are recognised as an official ID
The document should be valid and not expired.
The document must have the full name, both sides, colour copy.
The document should be a colour scan or photo The document should be full size Both sides
As Proof of Address, we request an officially issued document that certifies the person’s current residence.
Electricity Bill Municipality Water Service Telephone (landline) Internet Service Credit Card Statement Bank Statement Tax Declarations Lease Agreement Mortgage Statement Insurance Agreement or letter (if the object is the residential premises of the person)
No older than three months from the date of registration.
The document must have the full name, address (no P.O. Box), and issue date.
The document should be a colour scan or photo The document should be full size Both sides All details should match the account
The following forms are sent to the customer’s email
for e-signature. The forms require minimum actions
from the customer.
The customer must submit the documents from their account using the upload documents option.
Email to our Compliance Team: [email protected]
The following documents cannot be accepted:Fake, stolen, altered ID Blurred copy, cropped, overexposed Expired, or copy of the copy
Restricted Service Availability for Retail Clients in the UK. Please note that the services provided on this platform are presently unavailable to Retail Clients residing in the United Kingdom.