Last updated on July 28th, 2023
We collect these types of information: Personal Information and Non-Personally Identifiable Data:
Personally ID Information is sometimes also referred to as Personal Information, personally identifiable information or other like terms to mean any information that directly or indirectly identifies you or is reasonably capable of being associated with you or your household.
The other type of data we collect is individually identifiable data. This data identifies an individual or is of a private and/or sensitive nature, such as your contact information and financial data, including:
Non-Personally Identifiable Data. The first type is non-personally-identifiable data and statistical information. Non-personally identifiable data that is being gathered consists of technical information and behavioural information that does not pertain to a specific individual (“Non-Personal Information”). This includes your device type, browser type and version, screen size and resolution, language and other technical data. While it is not specifically personally identifiable, it may be reverse-engineered to be identifiable and therefore is considered Personal Information.
Personal Information is collected from your use of services, as well as from trusted service providers who provide us with financial services, know-your-customer services and financial intelligence services We may combine the information that we collect about you from these various sources.
Information We Collect Directly from You
We collect Personal Information that you voluntarily provide to us when you use the Services. The types of Personal Information that we may collect directly from you include the following:
Information That We Collect About Your Use of the Services
When you use our Service, we may automatically collect information about your device and your activities on our Service. This information helps us to understand how you use our Service and to improve your experience.
The types of information we may collect automatically include:
Information from trusted Third Parties
In some cases, we may receive Personal Information about you from a third party, such as a data provider, credit reference agency, or other trusted source. This Personal Information may be used to verify your identity, address, or creditworthiness, and to improve the quality of our services.
The third parties we receive Personal Information from are carefully selected and are bound by strict confidentiality agreements to protect your Personal Information. They are also subject to applicable data protection laws and regulations, such as the GDPR.
We collect and process your Personal Information for the following purposes:
If you are in the EEA, when we process your Personal Information, we will only do so in the following situations:
If you registered to our service, we may contact you with periodic updates and promotional emails relating to the service and the products or services we offer.
You may opt out of these at any time, but not from transactional emails, such as updates on payments, withdrawals, or cryptocurrency purchase orders.
We respect your privacy and will not disclose, share, rent, or sell your Personal Information to any third party unless the sharing of your Personal Information is made upon your specific and explicit request or due to compliance with regulatory requirements and performance of legal obligations, as set out below.
We share data with third party payment processors who process your credit card and other payment information.
We share data with third party partners for the purpose of assisting us in KYC and providing any further support needed to use our Service.
We may share data Law enforcement or other government and regulatory agencies and bodies or other third parties as required by, and in accordance with, applicable law and regulations. or otherwise deems necessary to detect, prevent, or otherwise address fraud, security, technical issues, or other threats to Coinsdrom.com or others.
This list is non-exhaustive and there may be circumstances where we need to share Personal Information with other third parties, unless prohibited under law from doing so.
Where necessary (such as when we transfer data to service providers), we put in place appropriate contractual arrangements and security mechanisms to protect the Personal Information shared and to comply with our data protection, confidentiality and security standards and obligations.
Note that we may also disclose data to comply with authorised data requests from governmental agencies or judicial warrants. Unless prohibited under law from doing so, we shall notify you about such requests.
You have the right to know what Personal Information we collect about you and to ensure that such data is accurate and relevant for the purposes for which we collected it. You can receive a copy of your Personal Information, and to rectify such Personal Information if it is not accurate, complete, or updated. However, we may first ask you to provide us with certain credentials to permit us to identify you before performing any change to your data.
You have the right to withdraw your consent to the processing of your Personal Information. Exercising this right will not affect the lawfulness of processing your Personal Information based on your consent before its withdrawal. Please note that in most cases, withdrawal of your consent would most likely cause us to delete your Personal Information rather than cease data processing.
You have the right to delete your Personal Information or restrict its processing by us or any third party. We may postpone or deny your request if your Personal Information is in current use for the purposes for which it was collected or due to compliance with legal obligations.
Where technically feasible, you have the right to ask to transfer your Personal Information in accordance with your right to data portability.
If you have any questions or concerns regarding privacy at Coinsdrom.com, please contact us at:
Email: [email protected]
While we prefer that you contact us in case you have any issue or feel we do not respond adequately to your questions or concerns, please note You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.
In certain territories (including the EU and Brazil), you also have a legal right to ask for a restriction of processing or to object to processing.
If you do not wish your browser to allow us to use trackers, please use your browser’s “Do Not Track” option. Our system is set to respond to such signals.
We acknowledge your right to access and change the Personal Information we collect and process. If you wish to access or to correct, amend, or delete Personal Information, please send us an email to [email protected].
You may also designate an authorised agent to make a request on your behalf by verifying your identity and providing the agent with a written permission to make the request on your behalf.
Subject to applicable law, you can freely exercise these rights and choices. We will not charge you different prices or provide different quality of services unless those differences are related to your information or otherwise permitted by law. Once we receive your request from you, we may need to request additional information from you to verify your identity or process your request.
Please note that in order to ensure you have control over your Personal Information, you may modify certain parts of your information by contacting us (see right of access and rectification” above.
The Services may contain links to other websites. Please note that we are not responsible for the privacy of information security practices of other websites. These other websites and applications maintain their own policies regarding cookies and the collection and use of personal information. We encourage you to review those policies yourself.
We may transfer your personal data to recipients located outside the European Economic Area (EEA) or outside your country of residence. The countries to which we may transfer your personal data may not have the same level of data protection as your country of residence.
We ensure that appropriate safeguards are in place to protect your personal data, including the use of Standard Contractual Clauses approved by the European Commission, and Binding Corporate Rules for our group companies, where required by law.
If you would like to receive more information about the safeguards we have in place for international transfers, or if you have any concerns about the transfer of your personal data, please contact us.
When you access or use this Site, we may use industry standard technologies such as “cookies” or similar technologies, which store certain information on your computer and which will allow us to enable automatic activation of certain features, thereby improving the overall user experience. You may restrict the use of certain cookies by modifying your preferences through the Site’s cookie settings link. Most web browsers provide the option to erase cookies from your device, block their acceptance, or receive a warning prior to storage. However, blocking or erasing cookies may limit your online experience.”
The service is intended for users over the age of eighteen (18), therefore, we do not intend and do not knowingly collect Personal Information from children under the age of sixteen (16) and do not wish to do so.
We reserve the right to request proof of age at any stage so that we can verify that minors under the age of sixteen (16) are not using the service.
If we learn that we collected Personal Information from minors under the age of sixteen (16) we will delete that data as quickly as possible.
If you have reasons to suspect that we collected Personal Information from minors under the age of sixteen (16), please notify us at [email protected], and we will delete that Personal Information as quickly as possible.
We take appropriate measures to maintain the security and integrity of our service and prevent unauthorised access to it or use thereof through generally accepted industry standard technologies and internal procedures.
Please note, however, that there are inherent risks in transmission of information over the Internet or other methods of electronic storage, and we cannot guarantee that unauthorised access or use will never occur.
We will comply with applicable law in the event of any breach of the security, confidentiality, or integrity of your Personal Information and will inform you of such breach if required by applicable law.
To the extent that we implement the required security measures under applicable law, we shall not be responsible or liable for unauthorised access, hacking, or other security intrusions or failure to store or the theft, deletion, corruption, destruction, damage, or loss of any data or information included in the Personal Information.
We will retain the Personal Information for as long as we believe that it is accurate and can be relied upon. When Personal Information that is no longer required for the purpose for which it was initially collected, it will be deleted unless we have a valid justification to retain it, as permitted by applicable law, such as to resolve disputes or comply with legal obligations.
Restricted Service Availability for Retail Clients in the UK. Please note that the services provided on this platform are presently unavailable to Retail Clients residing in the United Kingdom.